Uptime Guarantees and the Deals That Prove Them Wrong: What VDR SLAs Actually Cover When Infrastructure Fails
Virtual data room vendors advertise impressive uptime figures, but the fine print in most SLAs tells a different story when infrastructure fails at the worst possible moment. This investigation examines the gap between published reliability metrics and actual platform behavior during peak due diligence windows, and what M&A teams can do before a transaction begins to ensure they are never left exposed.